Customer Support Boot Camp
Start Your Career in IT

2-Week Online Internship Program for Future Customer Support Specialists (you are paid $200)


Application forms are being accepted till 19/09

Online
Format
2 weeks
Duration
$200
Study allowance
Free of charge
Payment
Why should I join the CS bootcamp?
Jump-start your career in IT
Get the essential skills needed to build a career
in IT
Become a part of an awesome team
Complete the course and get the chance to join a crew of customer support heroes
Take your communication skills to the next level
Learn how to interact with the customer in a friendly and easy-going yet professional and comprehensive manner
Acquire troubleshooting skills
Learn how to identify an issue even when all you get from the customer is ‘It’s not working!’ and how to troubleshoot or escalate it to the technical team
Handle a difficult customer like a pro
Boost your negotiation and conflict resolution skills to deal with challenging customers
Master email writing
Uncover the main how-tos and how-not-tos to improve your email writing

We’re looking for someone who
  • is fluent in written and spoken English
  • knows how to tailor their communication style to each specific situation
  • is eager to work with mobile applications and web products
  • has strong analytical and comprehension skills
  • is attentive to details
  • is ready to work in a fast-paced environment

Would be considered a plus:

  • +1 foreign language proficiency (European or Asian languages)
  • willing to work evening and night shifts
After completing the internship program you will get
  • A study allowance of $200 for the 2-week internship
  • A certificate that can be attached to your CV
  • The ability to work in IT customer support

How it works
1
Registration
2
Test Task
3
HR-Interview
4
CS Boot Camp
5
Final Interview
6
Company’s invitation
 to cooperate
After successfully completing the CS Boot Camp course, you will be able to
1
Work with IT company
2
Work with the world’s number 1 applications in the Health & Fitness and Edutech categories, etc.
3
Work in 100% remote mode from anywhere in the world
4
Work with such tools as Front, Zendesk, Intercom, Asana, AppFollow, and Trello
5
Get experience interacting with the best customer support professionals on the market
6
Use the company’s online library
7
Participate in assessments 2 times per year
8
Constantly grow and develop professionally
9
Take part in corporate training and skill enhancement programs

Nikita Babych
Customer Support Shift Coordinator
Our mentors
Anastasiia Bohai
Customer Support Shift Coordinator
Myroslava Meihesh
Customer Support Shift Coordinator
Natalia Statyvka
Customer Support Team Lead
Julia Bondarenko 
Customer Support Shift Coordinator

FAQ
Do you guarantee an invitation to cooperate to those who have completed the internship?
No, we do not guarantee cooperation to everyone. Only the best students will receive an invitation to cooperate offer.
Can I combine working with you and another company after the internship?
We are looking for team members who will be fully involved in the work process and will be able to cooperate with us full-time.
Where does the training take place?
The training takes place online. You can study from anywhere in the world, as long as you have a device connected to the Internet.
Will I receive a certificate after the CS Boot Camp?
Yes, you will receive a certificate that can be added to your CV.

Get your first job in IT

Within 30 minutes after registration, you will receive a response letter with detailed information.

Please check for spam if the email has not arrived.
Registartion
Do you have work experience in IT?
Do you have work experience in Support?
What is your preferred work shift?
Is cooperating with us remotely okay for you?
Why is doing this internship important to you?
Please attach your CV
Please provide a link to your LinkedIn or Facebook page
What is your English level?
What is your Russian level?
What is your Ukrainian level?
Have you ever studied any other foreign language? (please specify which ones, and indicate your level)
Your status
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